OUR PROMISE OF CARE

The Penpergwm Promise of Care is Person-Centered Care...

Penpergwm House prides itself on its comprehensive provision of care for the next stage of life for an older person and aims to support you making the right choices and decisions regarding you or your relative’s care going forward. Our promise of care is to endeavour to guide you through this progression and to ensure that our main priority is understand and fully appreciate the needs of each and every individual client.

We are proud to be able to provide a range of care options within Penpergwm House.  Choice and opportunity are paramount to how we think about caring. Integrity, compassion and dedication are at the core of everything we do.

The aim of our Residential Care is that an individual will feel as comfortable and familiar in the care home as they would in their own home, bringing with them whatever personal possessions they want and taking part in whatever activities that appeal to them as individuals. No one is ever forced to take part in anything and only choose to do things that they want to do.

Our Penpergwm Club offers individuals day support, so those who may live alone or are supported at home, may like the idea of company or to give the opportunity for their relatives and carers to gain some time for themselves, in the secure knowledge that their loved one is in a safe and supported environment.

Throughout all our organisation, our care provision has been created and tailored to enrich and complement a maturing lifestyle with all elements of quality of life: comfort, nourishment, activities, entertainment and socialising, viewed as fundamental and of equal importance.

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