ESG Reporting

Environmental

We have been using Biomass boilers for a number of years – Biomass pellets are an organic material derived from plants and animals and by burning these biological materials in a biomass boiler provides a renewable and sustainable source of heat as opposed to using fossil fuels. This produces very little ash and what we do produce we use on plants in the grounds
Predominately use only local contractors and suppliers in area – to relieve our carbon footprint impact

South facing extensive solar panels are situated across our expansive building ensuring we create our own energy to support our electricity requirements.
Use of LED bulbs throughout the building – these bulbs use 90% less energy than halogen & last up to 50x longer than incandescent bulbs.
We have predominantly sensory lighting – that is motion sensor activated to save energy
Generator on site to support energy outage

Extensive composting of appropriate food waste
Recycling glass, metal, plastic, food waste and paper/cardboard with Wastesavers UK
Promoting extensive ecosystems across our grounds
Wide variety of plants & flowers attracting bees and insects to support that process.
Support HomeMakers – Homemakers now diverts over 300 tonnes of waste from landfill by reuse and recycling per year and has around 80 volunteers gaining valuable work experience over a year. In 2010 Homemakers also set up a Hardship Fund to support people in crisis situations by providing individuals and families referred to them with furniture to start a home.

Business Continuity Plan in place – helping us maintain or quickly resume business functions in the face of disruption, whether that disruption is caused by a natural disaster, civic unrest, cyberattack, or any other threat to business operations.
Cloud Storage for all back up records and filing. Aiming towards paperless business support as much as possible.
Effective and local response hierarchy – offering clear and efficient channels of reporting to a locally based Senior Management Team.

Health and Safety policies and procedures are robust and compliance checks for facilities are cyclical and robust.

Regular thank you vouchers across the year from company and donations from relatives.
Private health care cover provided for eligible staff
Death in Service benefit for all
Flexible working patterns and choice offered regarding contracted hours

Pronoun preference on application form
Equal Opportunity Monitoring form in practice
Welcome applications from all backgrounds, cultures, genders, nationalities and ages – no discrimination and in line with society norms.

Employing & supporting members of local community for over 35 years – with a number of employees remaining for over 25 years and employed from local area
Monitoring agency staff mileage – when used
Provider of Day services through our Penpergwm Club – to support the community.
Support the local Coffee Morning at the Bryn
Activities invite local speakers, performers and artists to share their talents and professions on a very regular basis.
Strong inter-generational links with primary school Cross Ash Primary – with scheduled joint partnership across the year.
Support volunteer programmes including promoting healthcare professions, Duke of Edinburgh Award and giving back to the community.

Compassionate Leadership
Ensure a professional Duty of Candour, including having openness and honesty when things go wrong
Direct access to Senior Management Team who are on site and local

Made up of family board including 4 siblings (two male and two female shareholders of which two are directors) and one sister in law (General Manager, Responsible Individual and Director) so the combined is gender diverse.

Key engagement with NHS (in particular GP and District Nurse practitioners), Aneurin Bevan (Local Healthboard), Monmouthshire County Council (Local Authority), Care Inspectorate Wales (Regulatory Body), Social Care Wales (Integrated Services and Quality Assurance), Natwest PLC (banking and financial services)